Cyndy Jankowski
I want to thank your customer care person, Andrew, for delivering my beloved Mittens, AKA Boo, back to her home. Admitting he was only 21 years of age, I asked him to come sit on the staircase with me as I looked through his delivery bag. Crying all the while. He sat patiently as I opened the beautiful box which contained her remains, and then looking at the wonderful ornament you prepared of her paw print. He was so kind and patient while I made sure that all my requests had been fulfilled. Thank you for your staff’s compassion and professionalism during a time of indescribable grief. God’s blessings to you for the work that you do to give closure to the families who have lost their fur babies. With heartfelt thanks, Cyndy Jankowski.