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- Cleveland, OHThis is the second time I've experienced the care Faithful Companions gives. I was persisting for a friend of my mother's when I walked in one morning to find the dog dead. Her owner's vet recommended Faithful Companions to her, and she made the arrangements to have Snowy picked up later that day. I returned to meet the woman who came, and she showed me nothing but kindness and empathy. It made a hard situation much easier. So today, when I received my own baby girl's ashes back from her vet and saw Faithful Companions name on the bag, I knew my Luna was taken care of as well as she deserved to be.
- Columbus, OHI have worked at Faithful Companion for over 3 years now. Interacting with all of the families and loved ones has been an honor and a privilege. Being behind the scenes everyday and knowing the process inside and out meant for me there was no other choice when we just lost our sweet Sophia. I knew that the level of care and attention to detail would be nothing less than spectacular and our fur baby deserved nothing less. Actually being part of the process for myself and having our baby girl home so fast just made me understand even more now how important it is what we do for families. I trusted Faithful Companion with my own baby girl, and believe me when I say they treat every pet and every family this way. Very thankful for everything.
- Cincinnati/Dayton, OHAmazing and very caring service! From call in and speaking with Emily to discuss our appointment; to meeting with Steve to go over options and final return the next day, we are so appreciative of the support, attentiveness and excellent service we received for our beloved Cocoa Puff. Thank you for the great service you provided for our beloved poodle.
- Columbia, SCI cannot say enough nice things about the people who give of themselves to work here. They treated my Lucy with such dignity and respect. I dropped her off today and will get her back with me tomorrow. They are going to make paw prints of plaster and even give me a lock of her hair. As pitiful as I was there, they hugged me and showed me such grace. Thank you so much for your care of me as well as my Lucy!!
- Northwest IndianaWe had a beautiful girl named Tara for 13 years and had the unfortunate decision that it was time for her. I called and talked to Tom Groen and he gave the name of a vet (who was also awesome) who would come to our home for the transition. Even though it was so hard - everything was so smooth and caring. Sean was waiting so patiently for everything and never rushed us. They did everything so classy and compassionate. The caring really makes a difference. We had our girl back home In 24 hrs. Would definitely recommend Tom and Faithful Companion. Thanks Tom!!
- Atlanta, GAFrom the moment I called, to when I received my baby’s remains back, everyone was so kind and caring. After having a bad experience speaking with another cremation service, I was so relieved when I first called and spoke to Jesse. I was treated with kindness and respect. Fortunately, my amazing boss handled most of the arrangements with them for transport of my sweet Shelby to their facility and arranging a time for me to witness. From there, Lakesha took amazing care of us. I had called and asked her to take some additional hair clippings and requests on what was to be cremated with her. When I got there, she treated me like family and I could tell she took care of my Shelby like it was her own baby. I got to be involved with the engraving of her urn to make sure it was just right. I met the manager, Simone, and her sweet dog Trinity gave me some love and comfort. Lakesha ensured me she would be there to take care of Shelby until the process was finished. The very next morning, Lakesha hand delivered my baby back to me. I had never gone to witness before but I’m so glad I did. I was there for the placement of Shelby’s casket into the chamber and the ignition. It allowed me to be with her until the very end and helped give me peace and closure. I cannot thank y’all enough for the service and care you provide.
- Troy, MIThe care and service that was given by the staff to make sure my bestest boy, Irwin, was handled with love and care is something I was extremely grateful for. I appreciated how supportive and professional everyone was and I stayed for the cremation viewing, which was not easy, but I just couldn’t leave his side and to have the opportunity to be with him meant so much to me. Faithful Companion provides the best services for any family that has lost a loved one.
- Columbia, SCMy boy passed away on SEP 15th and the people that took care of my baby was so good to him and I miss him so much but I have him home with me and they took such good care and was so nice
- Cincinnati/Dayton, OHOur James of 12 years, GSD, passed away peacefully this morning in our home with us by his side, Thursday, September 19,2024. The young man that came from faithful companion was amazing. He was so attentive and listed to the numerous stories we had about James and his brother Jesse. The young man had a GSD too and shared some stories of his pup and his other dog. He made the experience of taking James to their facility so much more beautiful. We want to say that Faihful Companions did an amazingly with both Jesse, 2 years ago and James today. We want to express our gratitude for being so kind in a difficult situation. God bless you for what you do for us pet parents. We appreciate you and everyone associated with your office. Even the person who took our call was so sweet and wanted to make sure we were okay. She had someone to our home within less than a couple hours. Thank you so much!!
- Cleveland, OHDixie was a cavalier King Charles. She was loved so much. We feel she was cheated that she only had 4 years with us. There couldn’t have been a better dog for us and our grandchildren they loved her so much.