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- Troy, MIIn a time when my grief was unfathomable, I trusted your company with my beloved companion, Luca. There were other companies in our area with a bad reputation and I was nervous. I am so blessed, fortunate, lucky... that your company has a branch in my area. Luca passed on a Wednesday afternoon and in almost exactly 48 hours...I had his remains in a beautiful urn with the exact engraving that I had requested. It was lovely! I did pay for a nicer urn and it did not disappoint. The level of professionalism and compassion that was shown to my "son" was beyond anything I could have hoped for. I simply cannot thank you enough and I will highly recommend your services to anyone in the unfortunate circumstance to need them. THANK YOU ALL
- Cleveland, OHOur beloved Chewbacca passed away at 17 years old and we are missing him terribly but we found comfort in the services your company provided. He passed on Wednesday and he came home on Friday in a beautiful box along with his paw print and hair. The person who called and delivered him was so compassionate. We are thankful for the care and services you provided to our family.
- Cleveland, OHI can not believe the service you provided. Our dog passed away on Sunday morning and Monday afternoon your representative was calling to deliver our pet’s ashes. Ashes were presented in a mahogany case with her name engraved on top in gold, it’s beautiful. The paw print came with her name imprinted, a little plate stand and also had a ribbon through it for hanging. More than satisfied with your service ⭐️⭐️⭐️⭐️⭐️
- Troy, MIMy wife and I lost our Chihuahua Lucky who was 15 years old. As with our past pets we wanted to be there during the cremation every step of the way as we said goodbye. It also helps to be there to make sure our loved one is treated with dignity throughout especially with a new service we had no experience with. This was our first time with Faithful Companion. We moved from California and had past experience with private cremation services in that area. In comparison, Faithful Companion was a very well-run operation. Facilities were clean and well laid out, people were respectful and professional, there were a number of services respectfully offered as a final memory (such as pawprints in clay or ink, urns of various sorts, etc), they had some touching children's books for dealing with the loss of their pet. Most importantly to us, the gentlemen that was handling the actual cremation (Jack Johnson III) was great. He explained everything all along the way and was very respectful. My wife got to talking to Jack and we could tell that he was the real deal... i.e. someone can play a part and act respectfully as part of the job, but with Jack we could tell he was sincere in his efforts to treat our dog and us with the utmost respect. Through talking we learned Jack was a man of faith so we shared a prayer together. The overall process of saying goodbye to Lucky was difficult but Faithful Companion, and especially Jack, made it as positive an experience as it could be. We're thankful and would definitely recommend to anyone considering a private cremation in the area.
- Cincinnati/Dayton, OHMy Sasha got cremated and they done a great job. Thank you.
- Troy, MIBernard at Faithful Companion was very professional and compassionate. Capone’s urn and paw print look good! It’s not the same as my baby boy being alive with me, but I can tell he was taken care of by these folks after his passing.
- Nashville, TNWe lost our 2 canine companions, Buddy almost 2 years ago and last week Benji. Faithful Companion helped us both times, and we could not ask for a better service. Your kindness, patience, and understanding helped so much during extremely difficult times for our family. We miss our boys very much.
- Troy, MIWe lost both our dogs in under a year and are heart broken over this. There was a misunderstanding with our first dog, Misfit, and her remains were sent back to the vet for me to pick up when I thought she was going to be delivered to my home. That was hard but the girls at my vet were very compassionate handing her over. Gemma was brought to my house within 2 days by a very nice man who explained everything they did and listened to me as I vented about what happened to my girl. He let me go on and didn’t rush me. I can’t say enough about how that made me feel. I also loved all the keepsakes I received of my girls.
- Cleveland, OHI just lost my fur baby cat Jazzy 2 days ago. We had always buried our pets,so this was a new experience for me and quite frankly didn’t know what to expect. When I called, I was crying and the lady was so very empathic,sweet and caring! She set up everything on the phone and Nicki came quickly to pick my baby up. I can’t express how compassionate, sweet, and caring she was! She listened,consoled me, and showed interest in seeing Jazzys pics. It was like talking to a friend who knew me and my baby! What an amazing young lady who made this experience so much easier!! I will forever be grateful to your company and especially Nicki! Thank you!!
- Troy, MIWe lost our pretty dog Kellie in July at almost 15 years old. This was our first experience losing a family pet. I’m so happy that I requested a paw print at the vet (thinking I would get a piece of paper with her ink print). I was so impressed with how the clay print was created with her name, a mini heart & dog bone. It is safely displayed in our wall unit and it will be forever treasured. I also appreciated receiving the other goodies included in gift bag.