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- Northwest IndianaNatalie from the Hoffman Estates area in Illinois, Chicagoland with Mr. Noah Matthew...the moment I saw that white van pull into my driveway this Monday am, I ran out in the freezing cold without a jacket to bring my boy in. I am so, so grateful for this service. The young gentleman that drove Noah to my house had a red nose and tears in his eyes, it was the most touching situation ever and I am forever grateful to him (I wish I knew his name!) and Faithful Companions....Thank you nat
- Troy, MIMy beloved Angel Dog, Chloe, suddenly passed away over the Thanksgiving weekend. I was able to visit the Troy, MI facility and say a final goodbye to my best friend. Witnessing and being walked through the cremation process as well as receiving her remains and keepsakes in the waiting room after only a few hours helped me find a sense of closure. Thank you Scott, Becky, and Faithful Companion for helping my family and I feel at ease through this difficult process. Chloe, my beautiful dog, may you rest in treats.
- Atlanta, GAMy family and I, would like to thank Faithful Companion services and your staff for your kindness, professionalism and your dedication to your job and your clients. We'd especially like to thank Lakeisha Mitchell for your care of during this difficult time. My boy Lucas was a wonderful boy and most of all special part of our family. Your caring support was greatly appreciated. It's made our loss easier knowing others truly cared. We are forever grateful. May God Bless you all in all that you do!
- Cleveland, OHI can’t say enough how great of a job faithful companion did with our sweet Charlotte’s remains. The passing of our 18 year old dog was very difficult and the attention to detail and expedited services really helped with closure! We have had other pets pass and other services do not compare! Thank you again for taking care of our sweet Charlotte girl!
- Troy, MII want to thank your customer care person, Andrew, for delivering my beloved Mittens, AKA Boo, back to her home. Admitting he was only 21 years of age, I asked him to come sit on the staircase with me as I looked through his delivery bag. Crying all the while. He sat patiently as I opened the beautiful box which contained her remains, and then looking at the wonderful ornament you prepared of her paw print. He was so kind and patient while I made sure that all my requests had been fulfilled. Thank you for your staff's compassion and professionalism during a time of indescribable grief. God's blessings to you for the work that you do to give closure to the families who have lost their fur babies. With heartfelt thanks, Cyndy Jankowski.
- Columbia, SCI had to make the hardest decision of my life Wednesday November 27, and put my sweet boy Otto down after nearly 12 years together. The vet was so kind and went over aftercare options, and Faithful Companion was their partner for services. I sent my boy into their care that evening, and I got a phone call today (Friday Nov 29) a little after 9am saying ‘Otto is ready to come home’. They gave me options on pick up, or they offered to personally deliver him to my house. I raced out the door to go bring my boy home. When my husband and I arrived at the business, we were greeted by warm, smiling faces. Otto was returned to me in a beautiful wooden box with a clay mold of his paw print. Also included were pamphlets about navigating grief and resources if we needed them. I opened the box and there was my boy, in a beautiful silk bag, with his own personal ID tag attached. These last few days have been the hardest of my life, but having my Otto returned to me with such care and love made things a little easier. Thank you to everyone who played even the smallest role in bringing my boy back to me.
- Cleveland, OHMy sweet boy had passed on the 17th and I was honestly dreading not having him with me. But within 24 hours he had been returned in such a lovely urn with a clay paw print. Thank you for your compassion towards my sweet boy.
- Northwest IndianaAfter I had to put my beloved cat Smitten to sleep, I had hours later had second thoughts about having her cremated. However, she had already been picked up by Faithful Companion and was on her way to Indiana from western Illinois. Kayla was ever so helpful, and arranged to have Smitten respectfully returned by noon the next day. Seeing the vet carry the box that held her to me practically brought tears to my eyes; Such compassionate service; Thank you, Faithful Companion and Kayla. :)
- Cincinnati/Dayton, OHAfter 15 years of beautiful life, my baby passed away peacefully. I am from Lexington and my vet had shipped him to Cincinnati, but i got him back in 4 days. They gave me beautiful arrangements that provided the closure I needed to let him rest in heaven peacefully. I certainly recommend this company to anyone going through grief.
- Northwest IndianaSuch kind people. I had to put my cat to sleep this week. I was beside myself and they took care of everything. Very compassionate and they brought my sweet baby back to me the next day. I'm very thankful for them.