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- Cleveland, OHMy family and I want to thank you guys from the bottom of our hearts for taking care of our sweet baby girl Sandy. We are still devastated over her passing on Sunday morning. Thank you for the beautiful artwork of her paw prints, the beautiful cremation service, and for bringing her back to us the very next morning. We truly appreciate all that you guys have done
- Royal Oak, MIWith tears in my eyes, I want to say thank you for the beautiful cremation memorial service that Faithful Companion provided. My darling 14yr. old Japanese Chin Saffron was returned to me in a loving and caring manner. Blessings and thank you.
- Royal Oak, MII want to thank the people who picked up our Bentley and who returned him back to us. The professionalism and concern they displayed was out standing. Also the staff who took care of his cremation, from making the arrangements to the process, a very warm and appreciative thank you!
- Royal Oak, MII want to thank the people who picked up our Bentley and who returned him back to us. The professionalism and concern they displayed was out standing. Also the staff who took care of his cremation, Thank you!
- Cleveland, OHI want to extend a heartfelt thank you for the entire team at Faithful Companion. From my first phone call the morning after our beloved Brimley passed away at home everyone we worked with was kind, patient and supportive. They made an incredibly difficult and heartbreaking time easier for my husband and I. I was impressed with the time that Austin took with us and how he let us know the options available to us without being pushy. My mom came with me and told me that I had better treatment from the team at Faithful Companion than she did from the team that handled her husband's cremation! When I posted about Brimley on a local dog lover's Facebook page, another staff member reached out to me to offer personal condolences and assure me he had been well taken care of. I highly recommend their services.
- Royal Oak, MILosing our Napoleon on Sunday of Memorial weekend 2021 has been incredibly devastating. I was so surprised they had him back with us, in his home, the very next day (on the Memorial Day holiday). I honestly did not expect to have him home so quickly. Ray, at the Royal Oak facility, has gone above and beyond to show true concern and compassion when his paw print in clay was missing. He made it his mission to find it, working with the veterinary clinic where it was made, and he did find it. I realize his paw print is a small thing, but it means a lot to me and my husband. Thank you, Faithful Companion, and a big thanks to Ray for showing true compassion and kindness, and for not giving up; it has been truly appreciated.
- Cincinnati/Dayton, OHWe lost our 16 year old dog on Memorial Day weekend 2021. I was and still completely shocked as to how fast, and efficient Faithful Companion was in taking care of our baby so quickly, especially on a holiday weekend. They are compassionate and very friendly company. Thank you for your care!!!
- Cincinnati/Dayton, OHIt was Sunday of the Memorial Day weekend! We were devastated. We were treated kindly and the man who helped us was very professional. Thank you for being there for us!
- Cincinnati/Dayton, OHThank you so much for taking good care of my molly u guys were so sweet.
- Cleveland, OHFaithful Companion goes above and beyond to provide extraordinary service to their customers. I dealt with Joe at the Cleveland (Twinsburg) location and his compassion and generosity was unsurpassed during a very challenging time for our family. The rest of the team was also professional, thoughtful and kind. Our beloved pet was returned to us quickly (less than 24 hours) and respectfully. I would recommend them to anyone for their exceptional service and compassion! Thank you!