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- Cincinnati/Dayton, OHTragedy struck our family on April 6th when our great Dane passed away. As pet owners we all know that this is the dark day we all face. Rick was a godsend. He was professional, respectful, polite and sincere. He let us grieve. There was no rush. He was patient and kind. He walked us through what was to come next and helped solidify our arrangements. In under 12 hours our friend was returned to us in a beautiful urn with our love engraved for all to see. In a very hard day these are the people you want helping you through it. Thank you Rick.
- Charlotte, NCI wanted to speak on behalf of my great nephew Milo. He was a true sweetheart, very loving and will truly be missed by Jasmine, Jaden and myself.
- Royal Oak, MIOn Easter Sunday, we were devastated to lose our 16 year old cat, Theo. We were in a state of shock on when we had to say goodbye, and we couldn’t bear to leave Theo’s body at the emergency vet. We drove to Faithful Companion, thankfully open on Easter, where Daniel compassionately explained their services and process. We opted to wait ~1 hour for Theo’s ashes to be returned to us, and not witness the cremation, even though that was an option. Daniel was so patient, and he assured us that he would immediately tend to Theo, and not leave him alone. We felt almost panicked to leave him, even though his spirit was gone. We were comforted to know that Daniel would be with Theo, and would take care of him. When Daniel brought Theo’s ashes to us an hour later, he described the cremains, offered to review them with us, and asked if we had questions. He was so caring, we felt relatively at peace. We had given Theo both the best life possible and a dignified death. We highly recommend Faithful Companion, they professionally and sympathetically attended to our beautiful boy Theo, and enabled us to quickly go home together on such a horrible day.
- Northwest IndianaOn Saturday night March 31st my daughter's dog unexpectedly passed away. It was 10:30 p.m. when we found the phone number online. My wife called hoping to get an answering machine with hours of operation is recorded message. The phone was answered by Joellen who informed us that her husband Tom would be available for us in the morning(Easter Sunday). We were contacted the next morning and given a 10:30 am appointment. We met with Patrick who couldn't have been nicer. He was patient and kind. He called me the next day to inform me that Nalas remains were ready to be picked up again Patrick was helpful and kind. Thank you very much.
- Northwest Indianamarch 23rd, I went to vet and it was decided that my patches was too far gone, won't go into all that was wrong. I trusted the vet in the decision...appt. was after 1pm. By the next day, not even 24 hours, I received the call, my beloved patches was back. I saw and read the booklet of how and what they do, I was so comforted in the way cremation is done. Thank you for being so loving to all of the pet owners that consider their pets as their human companions. I had lost my daughter 11-29-17, so to lose my patches a few months later, I don't know how much more I can handle. But, thank you again for your sensitive care with my patches. Thank you for your facility that can appreciate how pet owners go that extra mile for the love of.....all pets :))
- Northwest IndianaOn March 22nd my wife and I had to make the most horrible decision for our beloved Romo. The staff here are some the most genuine and caring people I have ever meet. They did their job with care and dignity and made sure that we got our boy home. Words can’t express the professionalism and care that our boy and I recieved. Thank you very much for services they were fantastic.
- Royal Oak, MIWe had to put our beloved Miniature Schnauzer Lucy to sleep last night. She was pronounced dead at 7:20 pm and Faithful Companion picked her up at some point last night and her cremated remains were dropped off to my house at 5:15 pm this evening by a Faithful Companion worker. Thank you for taking care of our girl and getting her remains back to us. This has been hard on all of us but especially my daughter and now she has relaxed that Lucy is home. I highly recommend this company and their services! Thank you again!
- Naples, FLI had to make the hardest decision in my life. Putting my beloved Border Terrier baby Poppy who was 9 yrs old to go over the Rainbow Bridge. The compassion,caring and understanding shown to me by Faithful Companion is beyond belief. Poppy went over the bridge on 2/24/2018. I got her back from Faithful Companion on 2/25/2018.She was supposed to be brought back to the vet on Monday but I could not go another night without my baby. I needed her home with me. I called Faithful Companion and Tim was so kind and understanding. He allowed me to come and pick up my babe so I could bring her home a day early. I miss her so much and he was so understanding and caring. Thank you for taking such good care of my baby for me. She has left a whole in my heart that will never be filled
- Naples, FLI had the agonizing decision to put my beloved Border Terrier Poppy who was 9 yrs old to rest. She was laid to rest on 2/24/2018 and I had her back on 2/25/2018.The compassion and caring shown to me was beyond belief. Thank you for taking such good care of my baby.
- Naples, FLThank you so much for being here. You treated me with respect and compassion. I went to you facility and it was just like going to a place for humans. Your were sympathetic and respectful of my loss.