We have not met in person, but you were kind enough to come in and take care of our little dog, Casey, last Sunday. I held her head while she died, but could not find the strength to come to your facility. My husband, Brian, told me that you were very kind, and sat with him and talked. He said that the entire process and you in particular, exceeded his expectations.

We both thank you for coming in on Sunday for us. We know that it must be costly to open your facility for one customer, but it was very important that at least one of us be with Casey. We are grateful that we were able to bring her home that same day. Thank you for helping to make a very distressing time for us a little easier to bear.

Kathy

Thank you so much for being there when we had to put Sampson down. He was such an important part of our lives and it was a difficult decision for us to make. The fact that you were available at 1:00am just goes to show what kind of service you guys provide – nothing but the best! You should be very proud of your family’s business. Everyone from FCM always comes to our practice with a smile on their face. You guys are always so sincere and professional and it never goes unnoticed. Thank you, thank you, thank you, for helping in our grieving process. You are very sweet and I will always remember your act of kindness.

Jenny

I just wanted to let you know how much I appreciated your kindness and compassion during my loss of Emma. Your thoughtfulness was above professionalism. You made my extreme and overwhelming loss of my best friend and family to me bearable. The crematory itself was warm and very pleasant yet beautifully efficient. It was a pleasure to meet and know you. You have a gift to make one feel comfortable and genuinely interested in their pain and loss of a beloved companion.

My loss of Emma really hit me when I got home, went into the house and had to realize my beloved Emma, my Baby Em was not there meeting me at the door with glee. As I said of my beliefs, I know she is in Pet Heaven happy and healthy with Sassy Lynn. Thank you again for helping me through my loss of Baby Em.

Judy