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- Troy, MII want to thank your customer care person, Andrew, for delivering my beloved Mittens, AKA Boo, back to her home. Admitting he was only 21 years of age, I asked him to come sit on the staircase with me as I looked through his delivery bag. Crying all the while. He sat patiently as I opened the beautiful box which contained her remains, and then looking at the wonderful ornament you prepared of her paw print. He was so kind and patient while I made sure that all my requests had been fulfilled. Thank you for your staff's compassion and professionalism during a time of indescribable grief. God's blessings to you for the work that you do to give closure to the families who have lost their fur babies. With heartfelt thanks, Cyndy Jankowski.
- Columbia, SCI had to make the hardest decision of my life Wednesday November 27, and put my sweet boy Otto down after nearly 12 years together. The vet was so kind and went over aftercare options, and Faithful Companion was their partner for services. I sent my boy into their care that evening, and I got a phone call today (Friday Nov 29) a little after 9am saying ‘Otto is ready to come home’. They gave me options on pick up, or they offered to personally deliver him to my house. I raced out the door to go bring my boy home. When my husband and I arrived at the business, we were greeted by warm, smiling faces. Otto was returned to me in a beautiful wooden box with a clay mold of his paw print. Also included were pamphlets about navigating grief and resources if we needed them. I opened the box and there was my boy, in a beautiful silk bag, with his own personal ID tag attached. These last few days have been the hardest of my life, but having my Otto returned to me with such care and love made things a little easier. Thank you to everyone who played even the smallest role in bringing my boy back to me.
- Cleveland, OHMy sweet boy had passed on the 17th and I was honestly dreading not having him with me. But within 24 hours he had been returned in such a lovely urn with a clay paw print. Thank you for your compassion towards my sweet boy.
- Northwest IndianaAfter I had to put my beloved cat Smitten to sleep, I had hours later had second thoughts about having her cremated. However, she had already been picked up by Faithful Companion and was on her way to Indiana from western Illinois. Kayla was ever so helpful, and arranged to have Smitten respectfully returned by noon the next day. Seeing the vet carry the box that held her to me practically brought tears to my eyes; Such compassionate service; Thank you, Faithful Companion and Kayla. :)
- Cincinnati/Dayton, OHAfter 15 years of beautiful life, my baby passed away peacefully. I am from Lexington and my vet had shipped him to Cincinnati, but i got him back in 4 days. They gave me beautiful arrangements that provided the closure I needed to let him rest in heaven peacefully. I certainly recommend this company to anyone going through grief.
- Northwest IndianaSuch kind people. I had to put my cat to sleep this week. I was beside myself and they took care of everything. Very compassionate and they brought my sweet baby back to me the next day. I'm very thankful for them.
- Northwest IndianaMy baby dog passed on 10/26/24 when i had to put my dear dog down. She was returned home on Monday. Am so grateful for the professionalism and care. The paw was beautiful and brought tears to my eyes. Would recommend over and over. Thank you so much
- Cleveland, OHI had to put my little girl down she passed on 11/02/2024 it only took them a day to reunite her to me from her passing. They very professional. I would recommend them again and again.
- Nashville, TNThank you so much for bringing my baby home to me. I am so grateful to have her back so soon and for her paw print. Thank you for taking care of her with such kindness and respect. Your services and support have helped me as I attempt to process this loss.
- Cincinnati/Dayton, OHThank so much for gentle caring for our family. It was so hard, however your speed at getting her back home to us relieve our hearts. The plaw prints and nose print was such a healing touch. Thank you for all your do and how you do it it. Bella woof woof and Steve and Vicki