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- Cleveland, OHFaithful Companion was wonderful at the time of my Simon's passing. They were professional and compassionate. They helped me endure his passing with all their special accommodations. From the container they picked him up in from my home, to writing a goodbye, and letting me place him in the container and carry him to the van. I have no regrets going with them on the cremation. They made it as comfortable as possible as it could be to say goodbye to a dear friend. They also returned him home within a day. I am so glad I did not leave him on a cold sterile table at the vet. These are the people to go with when you have to say goodbye. I just can't say enough good things about them and the care they showed.
- Columbus, OHI used Faithful Companion recently as part of a package with Lap of Love. The folks I interacted with were wonderful. The person that called to schedule delivery of Tanner's ashes was respectful and sympathetic. Then, the delivery person arrived with Tanner and was very kind and sympathetic. It was nice to have Tanner returned to me the next day. Thank you, Faithful Companion for making a difficult couple days endurable.
- Royal Oak, MIWonderful and very compassionate. We lost our Lulu over Memorial Day Weekend, very tragically and sudden. It was our first dog we ever lost so we were unsure of the process and what to do. The staff at OVRS guided us through it and Faithful companion was at the animal hospital to pick her up that night. We had her brought home to us the next day. Wonderful and compassionate people, and I was able to get a beautiful clay pawprint I have framed. The card and pamphlet was also very comforting to receive as well. Thank you for helping us during the hard final moments of our beloved family member.
- Columbus, OHI want to say that Faithful Companion was so wonderful on how they took care of my Elvis. They picked him up the same day that I had to make the tough decision to put him down. By the next day they were calling me and telling me they had him done and they would bring him to us. Thanks for what you did for him and us and for getting him home to us so fast. I would recommend them to anyone who chooses to have their loved animal back home with them.
- Royal Oak, MIWow I cannot say enough good things about the care and support Dr. Ellen and LVT Kristin have provided to our family after making the very difficult decision to say goodbye to our 14 year old dog. It’s never an easy decision, but I felt so much more peace knowing that our dog wasn’t under any stress and he was able to cross the rainbow bridge peacefully at home. We chose private cremation and the ashes were returned to us within 24 hours. So grateful for the kind-hearted people who provide these services. Thank you! I will definitely recommend to anyone who is struggling with the decision to say goodbye to their four-legged family members.
- Royal Oak, MIThis is an AMAZING facility; they are so compassionate and all around kind. Very understanding down to earth staff, incredibly accommodating in every way possible! Just a wonderful place to handle a very delicate situation. They are efficient and provide a beautiful presentation for what remains of our love. I 10000% recommend, I know I will always use this service. Cannot thank them enough.
- Cincinnati/Dayton, OHI have lost several cats over my many years and my regular vet uses a place called CharMac. Besides the horrible name, my pets remains arrived in a plastic bag, in a postal box over a week or 2 weeks later and I had to pick them up at the vet. The emergency vet I took my cat to in the middle of the night when he began seizing suddenly, uses Faithful Companion. They delivered my cats remains to me personally the very next day in a beautiful package with a wooden box engraved with his name.. It's the first time I didn't start sobbing all over again when I got their remains. It was much more personal and kind. Thank you for what you do.
- Columbus, OHI was so comforted by the whole team. The woman I spoke to on the phone was so patient and kind as I cried and tried to answer her questions. The young man who dropped off the ashes was so warm and compassionate. The box and the packaging was so sweet and beautiful. The Grief Guide really help me and my husband talk through things and it gave me permission to feel my grief. I can’t thank you enough for making this experience so positive. I would recommend your services to anyone!
- Cincinnati/Dayton, OHMy baby passed suddenly yesterday. Today his ashes were delivered to me. Everyone was so nice and professional! Jojo's box is beautiful. The was also a sweet card, Rainbow Bridge book mark, a grief guide and his paw print in stone. I highly recommend Faithful Companions!
- Nashville, TNToday was the 2nd time needing the services. The first one was the best I am experienced. They were so caring about the loss and made me feel so welcomed. They made sure I knew they cared about everything. Today David made me feel so at ease and I knew I was in the right place for the second time. I will use this place anytime I need them. Which I know with another pet being 15 might be sooner than later, however I sure know everyone will be there for me. They take the job very serious and make everything about this loss to heart. They make sure you know how they will take care of your beloved pet. I thank this entire staff for making this hard time feel a little better. Thank you all