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- Northwest IndianaBrayden brought my sweet boy Duncan home last week and when I got the call he was so kind and understanding that I was at work and asked him to call my mother. Then I called him again and asked a question which to be honest, was a very morbid question, and he answered honestly and gave me peace of mind. I really appreciated him. He's such a kind guy and the whole process, given was a tough emotional ride, but faithful companions really were considerate and kind throughout everything.
- Northwest IndianaWe unfortunately had to put my daughters dog down last week. My husband paid to have services done for him. Two days later I got a phone call from a kind young man letting me know he was bringing Duncan home. He arrived exactly when he said he would. He was so kind and calming. He was very empathetic & appeared like he really cared. For being such a traumatizing experience he really made it better. In fact my daughter had a question and he was amazing and answered all her questions with kindness! If you are employing people like Byron in dealing with grieving owners then I will be using your services for our other pets we currently have when their time comes. Thank you for taking care of our Duncan!
- Cleveland, OHI’m am through the moon with the service you guys provided. In less then 24 hours I had my babies ashes back with me. That means a lot that he didn’t just sit there and lay in a box alone. The paw print is amazing. The box is extremely beautiful! I can not thank you enough and believe me, I will rave about you guys to everyone I know. Thank you from the bottom of my heart.
- Cleveland, OHI want to thank Faithful Companion for their amazing service. We lost our family member (pet) due to illness. We have never experienced the process of cremation before, and Faithful Companion helped us through this very difficult time. Laurie was our companion and she gave exemplary service. After spending our last moments with our beloved Eli, she picked him up from the hospital we were at, and the care and professionalism she showed to us was as incredible as the service. She showed us nothing short of the care, compassion and professionalism they promised. She gave us such amazing service from picking up our little buddy to bringing him back to us the very next day. She honestly made the whole process seamless. We love the beautiful wooden box they put him in with his name inscribed into the top lid. We chose the clay paw print and a little easel for display. We also chose to have a print of his paw and his little nose on paper. And we had some ashes put into a small vile to use in some jewelry at a later time. I am truly grateful for Faithful Companion and can’t thank them enough. When the cremation process was completed, and after adding their special touch, Laurie called and made arrangements with us so that we all could be there to receive our little Eli. As difficult as this has been on us, when she arrived at our home, she spoke with us and her uplifting and caring words gave a sense of reassurance and peace. I will definitely use Faithful Companion in the future without reserve. Thank you Laurie and thank you Faithful Companion.
- Troy, MIWe have used Faithful Companion for years. They are the best. Mike picked up our cat today and he was the most thought full and compassionate person. Thank you.
- Raleigh, NCWhen my dog Walter passed away during the night I was met with the task of finding a cremation service to pick him up on a Saturday. My call was returned by Ms. Timber in less than an hour from when I left my message. Mr. Chase came to get our Walter about an hour later (we live over 45 minutes from the location). They provided a book for my children. Everyone was incredibly professional, empathetic, and gave us the time we needed for our final goodbyes to Walter. Ms. Timber called me the next day to let me know that Walter was ready to come home and provided a time. Mr. Chase delivered him with kindness and empathy for my whole family. I'm forever grateful for Faithful Companion. They put my mind at ease.
- Raleigh, NCWhen my dog Walter passed away during the night I was met with the task of finding a cremation service to pick him up on a Saturday. My call was returned by Ms. Timber in less than an hour from when I left my message. Mr. Chase came to get our Walter about an hour later (we live over 45 minutes from the location). They provided a book for my children. Everyone was incredibly professional, empathetic, and gave us the time we needed for our final goodbyes to Walter. Ms. Timber called me the next day to let me know that Walter was ready to come home and provided a time. Mr. Chase delivered him with kindness and empathy for my whole family. I'm forever grateful for Faithful Companion. They put my mind at ease.
- Raleigh, NCIn March, when time ran out for my precious long coat chihuahua, I chose Faithful Companion for his cremation. I have always had private cremations for my dogs and for the last three, I was present through the process. That way I knew for certain that I was getting my pet's remains & was able to be with them through the whole process. I recently moved to NC and wasn't sure if there was a place that allowed that. On the morning of March 8, it was a clear that my dog was losing his battle with heart &. kidney disease. The vets said there was nothing more to be done, so later that day I had him euthanized. I called Faithful Companion & talked to Bryant. He was very helpful & assured me I could be present for as much as I wanted and they were open until 10 PM. He offered to pick him up, but I wanted to take him there myself. The location was easy to find and we arrived around 7:30 PM. It is a nice facility. The waiting room was peaceful, cozy and comfortable. Bryant was very kind & considerate during the whole process. He made a beautiful clay impression of his paws & kept me informed throughout the process. I went home that evening with his ashes in a nice wooden box. Faithful Companion met all of my needs and I was able to spend my pet's entire last day with him. I highly recommend them and particularly appreciate the sensitivity that Bryant showed me.
- Cincinnati/Dayton, OHI had my sweet boy back home within a day after his passing. Very impressive service.
- Troy, MIYour associate Deante Moore just delivered my sweet little Puff home what a sweet young man he was. Very courteous and respectful And as he gently handed me the bag I just broke down. And god love Deante he tried so hard to comfort me. Thank you for your service. Thank you for the beautiful box. But most of all thank you for taking care of Puff and hiring sensitive souls like Deante