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- Naples, FLI’ve been wanting to write a testimonial about our experience but needed some time after loosing our beloved Border Collie. Sandy was a smooth collie. We had her for over 16 years. Our two sons 20 & 14 grew up with her. Towards the end we nurtured her the best we could. On the day she passed, on a Sunday, it was very emotional. I didn’t know what to do and couldn’t brace myself to put sandy in my car and take her anywhere to care for her remains. I found your service on the web. From the first moment, I was treated with upmost respect and in less than two hours, a gentleman and young lady were at our home, amidst all happening with Covid. They placed our sandy in their van so gently. The next day she was brought back home in a beautiful urn with her paw print on a memorial plaque. Even though our family was heart broken with our loss faithful companion helped smooth out a very emotional time for us when decisions were very difficult to make. Thank you and God bless.
- Royal Oak, MIWe cannot saw enough about the service. We had to have our cat put down yesterday and his creamans are already with us, just 17 hours (not days), let alone on MemorialDay!!! The nice gentleman was so polite and sympathetic to our situation. Have already referred Laps of Love and Faithful Companion to people!!! We are just overwhelmed and humbled by these wonderful services! Thank you so much!
- Royal Oak, MIWow! I have never met an organization that everyone you talk to has such compassion for you and your situation. We recently lost our beloved Coco and there was a mixup from the veterinarian's office on the delivery of her cremains and also the material they used for her paw print. One of your drivers (it might have been Art) made sure our girl was returned on 5/11 (we lost her on 5/10) and I'm sure they had to squeeze in the stop because of the mixup. But they were so kind and compassionate when they brought her and it was so very comforting. On 5/12 I called your office to see if there was anything that could be done to get a more permanent paw print and Patti from your team jumped into action and assisted us in getting a new paw print in clay from the paw print the veterinarian's office used. It turned out beautiful and Patti personally called me several times throughout the process to ensure everything was perfect. Ray, one of the drivers who picked up the piece so the clay print could be made was so kind and also called to make sure everything turned out. Every single person we interacted with from Faithful Companions were so very, very kind and compassionate and I cannot express how much it meant to my entire family that although our paths hadn't crossed until 5/11/20 they treated us like family and made sure at a difficult time of losing our fur baby they did whatever they could to help us to bring her home and have a keepsake. Again, thank you to the entire Royal Oak team we truly appreciate everything you did and we want to pass along our sincerest gratitude.
- Cincinnati/Dayton, OHOn May 18th 2020 at 5:20 p.m., our beloved Collie and best friend for the last 15 years, Lucky, was laid to rest. Faithful Companion was called to transport our sweet boy. Later that evening I received a call from Jeff, who was compassionate, kind and so understanding. His sincerity of his sympathy for our loss was undeniable. During our call he wanted us to know all of our options. He was so patient with me as we discussed our last wishes for our baby boy. He guided me through my decisions with kindness and true sincerity. When I asked him for my Luckys’ pawprints, and I wanted all 4, he did not hesitate. Because I had made additional requests, I told him that I understood, that it may take longer for him to bring my boy home. However, Jeff said he would make sure my baby would be home with me within 24 hours. The very next day, less than 24 hours I received a call from Jeff who told me my Lucky was being brought home to me. John phoned me from his car to tell me he was close to my home. When John arrived, it was pouring rain. I watched him from the window as he pulled up. He put his mask on, due to the Pandemic. I watched him carefully carry my baby and protect him from the rain. He came up on my porch and presented me with beautiful bags. My baby was laid to rest in the most beautiful urn. His pawprints, with his name, were in beautiful plaster molds, with hearts and ribbons. Those too were wrapped in beautiful presentation bags. John was so kind and expressed his condolences with true sincerity. It is obvious of the love and compassion that was put into my baby’s service. My heart is broken, but swollen with the gratitude of the kindness that was expressed to me from Jeff and John. I cannot truly put into words my appreciation. All I can say is Thank You and God Bless you all. With our sincerest gratitude, the family of Lucky Moore.
- Royal Oak, MIOur Pooh Bear was very much a member of our family. We loved him from the moment he came into our lives as a little puppy., and will love him forever. When we were faced with that heartbreaking decision, we had comfort knowing how well he was going to be cared for. This was our first time with you folks, and mere words cannot even begin to tell you how grateful we are for your compassion, your care, and your professionalism. In a very devastating time in our lives, you helped our pain be a little less. THANK YOU !!!
- Nashville, TNOn May 5, 2020 my 15 yr old Golden Girl and I made our last car trip to the Vet. She came into my life on March 2005 after I rescued her and her Mom from a Shelter in Los Angeles,CA. She grew up with my kids, she became my shadow, my everything. We shared amazing moments, some of them sad, but most, beautiful moments. The day of our Goodbye, the Vet assured me that Faithful Companion was going to take care of her with respect and love, 24 hrs later my girl was back home. Can't thank enough for an amazing job and dedication to our babies. Thank you.
- Charlotte, NCWe were so pleased with our service from Faithful Companion. It was so emotional and difficult to come to the point of losing our sweet lab but I felt they were kind and caring in our interactions. They had him ready for us within 24 hours and the basic wooden box we selected was so beautiful it brought me to tears when I received it. It made me feel like we gave Beau the proper love and respect he deserved after a faithful life to us. I would highly recommend the company. Thank you so much.
- Cincinnati/Dayton, OHI’m rarely at a loss for words but Faithful Companion has me there. They have been more than I ever hoped for in such a rough time of my family’s life. They are kind, professional, gentle and efficient. I felt 100% confident that my precious puppy was in the best hands after he passed. Getting his cremains back in less than 24 hrs was so comforting. I have appreciated Faithful Companions efforts and professionalism. Thank you.
- Charlotte, NCGreensboro, NC We unexpectedly loss our cat Kiki on Easter Morning 4-12-20. My family and I would like to say Thank you to Bryan and the owner David for helping us through this difficult time. Before receiving her back I would like to just say that I have felt lost and saddened without her presence here with us in our home. The day of pick up. We came to pick her ashes up at our Veterinarian’s office. We received what was like a gift bag. When I looked inside the bag I was overwhelmed with emotion! My eyes we’re watery, tears down my face, my heart felt complete, and I immediately felt at peace again. I literally wanted to hug my bag! We received her little clay paw print. It was beautifully wrapped in a see through gift bag that had little paw prints all over it. It had a little red bow on the top, Kiki’s name was Stamped into it, a little red heart was also placed on her clay paw print and it came with a little wooden stand to display her paw print. In the bag was also her ashes in a little decorative wooden urn. Along with a sympathy card and a special rainbow bridge bookmark. The bag itself with everything inside was so thoughtfully put together. Our family will cherish this for many years to come. May you continue doing what you do best. I will definitely recommend you all to anyone who maybe needing your services as well. We truly thank you from the bottom of our hearts. - Ms. Jennifer Alvarez and family❤️
- Northwest IndianaThank you Jeremy for coming to our home to make a paw print memorial for our kitty Jenga. Your sincerity and compassion helped us during this terribly sad time. What you did for us is priceless and we thank you from the bottom of our hearts.